A sender customers can inspect
Put a certificate-backed identity on important messages from your bank, insurer or organisation.
Signed emails
Help customers trust it’s really you.
Help customers recognise email from their bank or insurer. A verified digital signature lets their mail app check who sent it and whether the signed content has been tampered with.
For banks, insurers and organisations sending high-trust customer email.
A check on signed content
Let the recipient’s compatible mail app check whether the signed message has changed.
Reassurance inside their inbox
Keep the verification where customers read the message, using their mail client’s signature details.
Explore the experience
Your identity, checked in their mail app.
Choose the sending identities and customer messages that matter. The recipient’s compatible mail app checks the signature and signed content.
Your team
Choose the messages to stand behind
Organisation workspace
Your sending identities
Important messages. A recognisable source.
- Organisation
- Cedar Bank
- Sending identity
- statements@cedarbank.example
- Customer message
- Your account statement
Certificate-backed email signingDigiCert S/MIME certificates
Talk through your identities, certificate requirements and sending setup with our team.
Discuss your sending setupYour customer
Inspect the sender’s digital signature
Recipient experience
Customer inbox
Cedar Bankstatements@cedarbank.example
Your account statement
Your monthly statement is attached.
Account statement.pdf
The signature display follows the recipient’s mail app.
Put your identity inside the message.
A convincing display name is easy to copy. A digitally signed email gives the recipient’s compatible mail app a certificate and signed content to check. This is particularly valuable when a bank, insurer or public body sends important customer communications.
Let the customer’s mail app do the checking.
The signature travels with the message. The receiving client checks the signing certificate and the integrity of the signed content, then presents its own signature information. The recipient stays in the place they already read their email.
Start with the messages that matter most.
Statements, policy notices, account changes and sensitive customer updates are natural places to start. Tell us which identities send those messages, how your email is delivered and which customer mail apps matter to your business.
A signing setup around your organisation.
Start with your sending identities, certificate requirements and email provider. Our team will work through DigiCert S/MIME certificates, your delivery requirements and the recipient experience with you. Scope the service around the messages your customers need to trust.
Where it fits
Made for the documents and conversations your business relies on.
- Bank statements and account notifications
- Insurance policies and claims communications
- Important public-service notices
- High-trust customer communications
How it works
- 01
Tell us which customer messages need a recognisable, verified sender.
- 02
Discuss your certificate, sending identities and email delivery requirements.
- 03
The customer’s mail app checks your identity and whether the signed message has changed.
What you get
- DigiCert S/MIME certificates — contact us
- Signing requirements review
- Customer mail-client experience review
- Certificate lifecycle planning
Your questions, answered.
What does the recipient check?
Their compatible email client checks the signing certificate and whether the signed content has changed. The visible experience depends on their mail app and configuration.
Is this the same as DKIM?
They work at different levels. DKIM helps receiving mail systems authenticate a sending domain. S/MIME places a certificate-backed digital signature on the message for compatible recipient mail apps to inspect.
How do we discuss our requirements?
Use the contact form or request a demo. Share your sending identities, expected volume, email provider and the messages you want customers to recognise.
Let’s talk about your customer email.
Tell us what you send, who receives it and what a verified sender would mean for your customers.